Sumatoni’s leadership
- • Understand the company and the work ahead
- • Frame the engagement, architecture and priorities
- • Confirm how the work will be organised
- • Remain an escalation point when the engagement requires it
Leadership and continuity
A human first contact. Technical direction that does not depend on one person.
Yassine leads Sumatoni and defines its technical approach. Each engagement is then entrusted to a clearly identified technical lead, who steers the architecture and the work through delivery.
Human contact from the outsetA named technical leadContinuity organised
Technical direction during delivery
- • One technical lead is named for the engagement
- • Decisions and context are documented
- • Supplier interventions are coordinated
- • Sumatoni keeps steering through delivery
The model
Built to become the client’s IT department
The relationship begins with a real person, but the operating method does not depend on one person staying on every task forever.
When the technical lead changes, the context, decisions and open actions are handed over so the client keeps one coherent technical direction.
Zaventem
One technical direction, from decision to delivery.
The client does not have to coordinate the network installer, telecom operator, software supplier or equipment vendor.
The scope of coordination and responsibilities is defined for each engagement.