Networks and Wi-Fi
A reliable network for your teams, in the office and across locations. We design and maintain your Wi-Fi, wired network and internet connections.
Explore our network and Wi-Fi solutionsBelgian SMEs · Infrastructure, projects & support
Sumatoni is your IT department.
No in-house IT department, or need extra support for your team? Sumatoni takes care of your IT architecture, projects, maintenance and support.
Your day-to-day IT
From projects to everyday support
From IT maintenance and monitoring to user support, we look after your day-to-day IT needs and provide ongoing support for your projects.
How we work
IT services tailored to your business.
Complete IT management or targeted support: choose the services your business needs.
Infrastructure and cloud
Keep your systems available and your data ready to restore when needed. We manage your servers, Microsoft 365 and hosting, with backups tailored to your needs.
Explore our cloud and hosting solutions
Cybersecurity and compliance
Protect your data and prepare to recover from an incident. We put security measures in place and help you work towards meeting your compliance requirements.
See our cybersecurity approach
Open-source expertise
Open source can reduce reliance on a single software vendor and lower licence costs. Sumatoni selects the right solutions for your needs, then manages and supports them.
See our open-source expertise
User and equipment support
We help your staff with everyday IT issues, maintain their computers and troubleshoot problems with their equipment.
Discuss your IT support needs
IT consultancy
Make IT decisions that fit your needs and budget. We assess your environment, compare options and agree priorities with you.
Explore our IT consultancy servicesWork completed
Three examples of IT management in practice.
Sumatoni assesses the existing IT environment, agrees priorities with the client and implements the approved changes. The aim is to create a well-managed, documented infrastructure that is easy to maintain, without replacing everything.
01
Regaining control of a network without replacing everything
Result
A documented, manageable network that is better protected against avoidable incidents and ready for the next phases of work.
Work undertaken
Starting point
An organisation with more than 100 employees and hundreds of daily visitors still relied on unmanaged switches, poorly documented cabling and switches connected by users that could cause network loops.
- Prioritised replacement of the switches that needed it
- Centralised network management and created an equipment inventory
- Added protection against network loops caused by switches connected by users
- Reworked the UTP cabling and documented the connections
Sumatoni’s role
Sumatoni agreed priorities with the client, made the necessary changes and kept the wider IT environment in view.
02
Transferring knowledge and staying available for support
Result
The client has secure access to their applications, and we have shared the knowledge needed to use and manage the setup. Sumatoni remains available to help with issues they cannot resolve themselves.
Work undertaken
Starting point
Employees needed access to business systems and applications, including when working remotely. Frequent staff changes also meant that new user accounts had to be easy to create, with access rights appropriate to each role.
- Set up servers and remote desktops
- Organised the user account creation process
- Configured access profiles for different roles
- Set up individual VPN access for remote working
Sumatoni’s role
Sumatoni designed the IT architecture, set up the servers and remote desktops, configured access rights and secured remote access. We continue to help when the client cannot resolve an issue with their own resources.
03
Detecting incidents and responding proactively
Result
Monitoring alerts Sumatoni to incidents so we can act without waiting for the client to report a problem. Backups and a recovery strategy complement this ongoing support.
Work undertaken
Starting point
Whether an organisation has fewer than 10 people or more than 100 employees, it needs a clear view of its IT environment and a way to recover when something goes wrong.
- Set up local and off-site server backups
- Developed a disaster recovery strategy
- Created an inventory of IT equipment and set up monitoring
- Configured message alerts based on incident severity
Sumatoni’s role
Sumatoni designed and implemented a business continuity solution suited to the client’s needs, without adding unnecessary equipment. We monitor alerts and respond to detected incidents.
What our clients value
Google review summary · translated from French
Solutions tailored to the company’s needs, prompt responses and effective support: the highlights of three years of working with Sumatoni.
Renaud D. Partner Read the review on Google
Feedback by email · excerpt translated from French
« We particularly appreciated the team’s responsiveness, professionalism and the quality of their follow-up throughout our exchanges. »
Contact
Planning an IT project, looking for someone to manage your IT, or just have a question?
Tell us about your situation. In our first conversation, we will discuss what needs attention, agree on priorities and see whether Sumatoni is the right partner for you.